Lesaffre

B2B
Portal
Manufacturing
Web
Lesaffre is a key player in the global market of fermentation components (like yeast and others). The company was founded in 1853 and now employs 11,000 people, is based in 60 countries and has a distribution network across 185 nations

Solution

A cloud-based B2B platform for automating multi-stage bulk order processing and approval procedures. The platform implementation substantially reduced customer service and managers’ workload as well as improved overall efficiency

Sales procedures were automated at five plants, greatly reducing time and improving quality of order processing

The platform features personalized user accounts and product catalogs

The platform offers online document flow and SAP R3 integration via IDOC format for order processing and data synchronization regarding stock availability and prices

The platform has a customer procurement planning tool

The built-in end-to-end transaction analytics with detailed reports enabled optimizing logistics, eliminating bottleneck and reduced error probability

Artel
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